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information regarding grooming During covid

We ask that all customers please kindly observe our guidelines, for dropping off and collecting dogs, they are for your safety as well as ours.

  1. Only 1 customer is permitted in the salon at any one time. We are staggering appointment times in order to reduce customer crossover and prevent customers having to wait outside. We strongly encourage only one family member drop off and collect the dog where possible.  

  2. Customers are required to wear a face covering while in the salon.

  3. When dropping off - please detach all collars, leads, harnesses etc from your dog and loop one of our leads over their head. (our leads are disinfected between each dog) we will retrieve the dog after you have left.

  4. Please wait for our call to let you know your dog is ready for collection, as we cannot allow customers to wait in the salon

  5. Remember to bring your dogs collar and lead back with you and we will release them to you on collection. 

  6. Please pay by card where possible

 • Safety is our number one concern. These new measures will add time to the grooming process and we apologise for any inconvenience. We appreciate your understanding and patience

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